2022 Softball Gameday Policies & Procedures

NORMAN — The University of Oklahoma Athletics Department has announced game day procedures for the 2022 softball season, as well as additional information related to the fan experience at Marita Hynes Field.

Ticketing

With increased safety and convenience in mind, the OU Athletics Department has fully transitioned to digital ticketing at all of its venues. Your tickets can be accessed through the Oklahoma Sooners app. For more information about digital ticketing or to download the Oklahoma Sooners app, click here: SoonerSports.com/digitaltickets
Digital ticketing will continue to be implemented for 2022 to allow fans to seamlessly access or transfer tickets to others via the SoonerSports2Go app. Step-by-step instructions and additional information on how to access and transfer tickets is available at SoonerSports.com/digitaltickets.
NEW FOR 2022: All chairback seats, including those in section 101 and 104 will be reserved seats this season. General Admission seating will be located in the first and third baseline bleachers, as well all outfield bleachers.
The Marita Hynes Field Ticket Office will open 90 minutes prior to the scheduled game time. The ticket office and will call windows are located behind home plate, along W. Imhoff Rd.
In the case of a rainout or canceled game, fans who purchased a ticket for that contest may exchange it for any remaining home game on the schedule. A reserved ticket can be exchanged for a reserved seat at a future game, though the same seat cannot be guaranteed. Fans will need to contact the OU Ticket Office to exchange tickets for a future game to guarantee seating availability.

Parking

All parking for softball games is located in the parking lot directly south of the complex off Jenkins Ave.
NEW FOR 2022: Due to ongoing construction at Reeves Park, directly east of MHF, limited to no parking will be available at Reeves Park.

Gate Entry

Gates to Marita Hynes Field open 90 minutes prior to the scheduled game time. Entrance gates are located behind home plate, off Jenkins Ave. and Wadsack Dr.

Clear-Bag Policy

OU will continue its clear-bag policy this season. The approved clear plastic tote size is a maximum of 12 inches x 6 inches x 12 inches or a one-gallon clear plastic freezer bag. Even those bags are subject to search. In addition, metal detectors will be located at each stadium entrance gate.
Non-transparent clutch wallets no larger than 4.5 inches by 6.5 inches are permitted.
Additional masks, hand sanitizer less than 3 oz., wipes or other sanitizing equipment are permitted.
Bags necessary for medical equipment will be searched at marked medical lanes at each gate.
No other bags or purses including diaper bags are permitted and the limit on bags is one per person.
Fans will not be allowed to leave and re-enter the stadium. This is consistent across all OU Athletics venues.
Metal frame stadium seats with chairbacks are allowed in the OU Softball Complex, and are required to go through appropriate security screening at the main gate west entrance.
Per Big 12 conference policy, umbrellas are not allowed in the stadium, but ponchos and other rain gear are permitted.

Clear Bag Policy | Prohibited Items

Sanitation

All high-touch areas and the seating sections will be disinfected prior to fan arrival.
Hand sanitizer stations will be available throughout the ballpark.

Cashless Purchasing

A 100% cashless experience will be in place for food, beverage and retail (Apple Pay will be available at all locations).
Cash to card kiosks will not be available at Marita Hynes Field.

General Concessions & Restrooms

Concession stands and restrooms are located behind home plate and down the third base line of the stadium.
Concession stands will be 100% cashless.
Packaged condiments will be used instead of condiment stations.

Retail

The Sooner Shop mobile store will be on site at all home games and located behind the home plate seating on the lawn of the first base side.
Ballpark retail locations will be 100% cashless.

SoonerGamedayShop.com

First Aid

Guests in need of first aid or medical attention should contact event staff located throughout the stadium. Paramedics will be on site for each game.

Guest Assistance

Guests in need of assistance while in the stadium should contact event staff located throughout the venue.

Lost and Found

Lost and Found items can be returned to or retrieved from the ticket office at Marita Hynes Field.
Patrons may claim lost-and-found items up to one hour after the conclusion of the game or from OU's Facility Management Office during normal business hours. Please call 405-325-3060 to retrieve lost items.

Field Regulations/Press Box

No person is permitted on the playing field before, during or after the game. Press box access is strictly prohibited without proper pass-list clearance.