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Frequently Asked Questions

OU Social Media

The OU Athletics Department appreciates your support. We work to respond to your questions as quickly as possible. Below are answers to our most frequently asked questions. Please select a general area:

I have a question about:

tickets

attending a game

finding a Sooner broadcast

recruiting or compliance

donation, autograph or appearance requests

SoonerSports.com, social media or digital products

Sooner Sports TV

advertising or promotions

the Sooner Club

shopping for OU gear, DVDs, media guides, etc.

If we do not have an answer to your question, please contact us directly. Thank you and Boomer Sooner!

How do I contact the OU Athletics Department?
Please view the online directory for individual department and sport contacts. You may also create an online service ticket to email us. Our main line is (405) 325-8200 and our mailing address is: OU Athletics Department, McClendon Center for Intercollegiate Athletics, 180 W Brooks, Norman, OK, 73019.

Where are the Athletics Department offices?
Administrative offices are located in the McClendon Center for Intercollegiate Athletics on the north side of Gaylord Family - Oklahoma Memorial Stadium. Sport offices are located inside the stadium and at various athletics facilities on our Norman campus. Maps & Directions

Are there employment opportunities with OU Athletics?
Yes, we are always looking for talented staff members to join our team in Norman. Please visit this page for information on opportunities with OU Athletics for full-time job seekers, students and interns.

Tickets

How can I purchase tickets?
Tickets can be purchased one of three ways:

Purchase Online 24/7

Call the ticket office at (405) 325-2424 or toll-free at (800) 456-GoOU.

Visit the ticket office Monday through Friday, 8 a.m.-5 p.m. | View Map

How can I contact the Ticket Office?
The OU Athletics Ticket Office handles ticketing for all OU athletics events and is open Monday-Friday, 8 a.m.-5 p.m. You may call the Ticket Office at (405) 325-2424 or toll-free at (800) 456-4668. Order tickets online and view complete contact information here: Learn More

Where is the Ticket Office located?
The OU Athletics Ticket Office is located on the plaza level of the Asp Avenue Parking Facility immediately west of the Gaylord Family-Oklahoma Memorial Stadium. A limited number of metered parking spaces are available on the second floor of the parking facility and on Asp Street for customer use. View Map

What is ticket sharing?
The OU Athletics Ticket Office provides a convenient area for fans to share tickets online. Learn More

What is the Ticket Marketplace?
OU's secondary ticket market is now located on StubHub -- The Official Fan to Fan Ticket Marketplace of the Oklahoma Sooners. This exciting new partnership allows you more freedom in pricing and number of posts, and allows you to reach a broader audience than ever before. Learn More

How can I see where I am sitting?
Seating charts for football, men's and women's basketball, baseball and softball: View Charts

Where is Will-Call the day of the game?
Football Will-Call tickets are available for pick up at the Athletics Ticket Office located on the west side of the stadium near Gate 2. Will-Call will open at least three hours prior to kickoff.

Basketball Will-Call tickets are available for pick up at the north box office of the Lloyd Noble Center at least two hours prior to the start of the event through halftime.

Olympic sport venues will have tickets available for pick up at the ticket booths at least one hour prior to the start of the event. A photo ID is required to pick up tickets in Will-Call. Only the ticket holder may pick up tickets, unless arrangements are made through the Athletics Ticket Office in advance.

How does OU accommodate fans with disabilities?
The University of Oklahoma Athletics Department, its staff and gameday personnel are committed to providing complete accessibility to all facilities, fair and equal treatment of all patrons and guests, and meaningful compliance with the letter and spirit of the law. Learn More

Attending a Game

How do I find information on attending a football game?
Visit our gameday guide for Sooner football with complete information on seating, parking, maps, directions, RV parking, tailgating policies, stadium access, restricted items, stadium history and more.

How do I find information on attending a basketball game?
Visit our gameday guide for Sooner basketball with complete information on seating, parking, maps, directions, arena access, restricted items, LNC history and more.

How do I find information on specific OU facilities?
View complete facility information including maps, seating charts, photo galleries and more online.

How can I see where I am sitting?
View seating charts for football, men's and women's basketball, baseball and softball plus views from your seat.

What can I bring into the stadium for football games?
Fans are encouraged to read the restricted items list and travel light. Only those bags or items required for medical or child care needs, a woman's small purse, and/or an empty, clear personal-sized container suitable for drinking water will be permitted. Learn More

What can I bring into the Lloyd Noble Center for basketball games?
The Lloyd Noble Center on the campus of the University of Oklahoma in Norman features excellent seating and some of the best college basketball in the nation. Learn More

Where can I find football parking information?
Public parking is limited on the main campus on gamedays. Learn More

Where can I park my RV?
Please visit this page for information on RV parking at the Lloyd Noble Center. RV parking is not allowed in any campus parking lot except for those designated for RV parking.

How does OU accommodate fans with disabilities?
The University of Oklahoma Athletics Department, its staff and gameday personnel are committed to providing complete accessibility to all facilities, fair and equal treatment of all patrons and guests, and meaningful compliance with the letter and spirit of the law. Learn More

What promotions are planned for the game?
The OU Athletics Marketing Department and Sooner Sports Properties present numerous promotions throughout the season for all sports. Check this page often to find promotions that interest you.

What is Sooner Fan Fest?
Sooner Fan Fest, an interactive fan entertainment area, is held for Sooner fans prior to every home football game. Fan Fest opens three hours prior to kickoff. Learn More

When will next year's schedule be released?
Many fans plan life events around OU schedules. For that reason, schedules are only announced on SoonerSports.com when approved by the administration. Please continue to monitor SoonerSports.com.

Broadcasts

What time is the game and what are the broadcast options?
The Sooners are an extremely popular commodity for online, radio and television broadcasts. Some games are scheduled to be broadcast at the beginning of the season while decisions to broadcast other games may not be made until a few days prior to the event. The game time will be announced immediately on SoonerSports.com as soon as it is determined. Fan's Guide to Broadcasts

What are OU's radio affiliates, when are the coaches' shows, etc.?
Please view the Fan's Guide to Broadcasts for information spanning all broadcast options for OU fans.

How can I follow the Sooner football game?
Complete broadcast options for fans following Sooner football from around the world are updated weekly at Sooner Gameday Central.

Recruiting & Compliance

How do I get recruited by OU?
All prospective student-athletes should visit our Welcome Recruits section on SoonerSports.com.

Where can I view information on OU camps and clinics?
Each sport's coaching staff runs their own camps and clinics. The coaching staffs are responsible for providing the latest information including dates, forms and brochures to SoonerSports.com. If information for a specific camp is not yet available, please check back at a later date: Learn More

What rules impact prospective student-athletes?
Information specifically for prospective student-athletes is provided by OU Athletics Compliance here.

How can I recommend a player to be recruited by OU?
A potential recruit should visit the Welcome Recruits section on SoonerSports.com.

Who is a booster?
Learn if you are a booster for OU Athletics and what rules govern your behavior here.

What is the Compliance Department?
The OU Athletics Compliance Department is responsible for ensuring that OU abides by all rules and regulations of the National Collegiate Athletic Association (NCAA) and the Big 12 Conference. The NCAA governs the actions of coaches and student-athletes, and has explicit guidelines that regulate the actions of collegiate athletics program. Learn More

Who do I contact for compliance questions?
Please call (405) 325-7719 during normal business hours or the 24-hour hotline at (405) 325-6479. The online contact page offers mailing address and anonymous email options: Learn More

Requests

How can I obtain a poster, schedule card, etc.?
To receive official OU Athletics schedule cards or posters, please mail a self-addressed envelope or mailing tube with proper return postage to the OU Athletics Marketing Department, 180 W Brooks, Norman, OK 73019. We will make every effort to accommodate your request as quickly as possible. Learn More

How do I make an appearance or promotional item request?
The OU Athletics Department is asked to support thousands of worthwhile charitable causes and events each year. We make every effort to accommodate as many requests as possible. Policy & Instructions

How can I contact a coach or student-athlete?
To contact a specific sport office, please refer to the OU Athletics Sports Directory.

When can I meet the football or basketball players?
Meet the Sooners Day, which features the Oklahoma football team, is held each year in early August. Detailed information is available here. The Baseline Bash features the Oklahoma men's and women's basketball teams at the Lloyd Noble Center every year in late October. Detailed information is released on SoonerSports.com the week of the event.

Where do I find information on the spirit squads and mascots?
Marketing coordinates the Sooner spirit functions including the OU cheerleaders, pom pon squad, Ruf/Neks, Sooner Schooner and mascots. Visit this page for more information.

How do I get help finding historical information, photos, etc.?
The Athletics Communications staff is responsible for servicing the media and will attempt to accommodate fan requests if time permits. Please send your request in writing to: OU Athletics Communications, 180 W Brooks, Norman, OK, 73019.

Digital

Who runs SoonerSports.com?
The official website of the Oklahoma Sooners is owned and maintained by the OU Athletics Department in Norman and is the direct responsibility of the OU Athletics Digital Media Department with offices located in Oklahoma Memorial Stadium.

What if I see a mistake on SoonerSports.com?
Every attempt is made to present the most accurate information but, on occasion, mistakes do occur. Please fill out a customer care ticket to alert us of the mistake.

What browsers work best to view SoonerSports.com?
SoonerSports.com is optimized for Google Chrome, Internet Explorer and Mozilla FireFox.

What screen resolution is best to view SoonerSports.com?
A screen resolution of at least 1024x768 is preferred to view the site. This allows the user to view the entire width of the site without scrolling horizontally. Higher screen resolutions make even more of the site visible.

Where can I join the Sooners on social media?
Oklahoma fans have built the Sooners into a social media powerhouse. Join more than half a million OU fans on your favorite social media platform here.

What is the Boomerblast?
Boomerblastis the official email newsletter of the Oklahoma Sooners. Delivered free to your inbox each week, the Boomerblastprovides OU fans with a snapshot of the latest Sooner news and special features. Learn More

What is OU All-Access?
Live audio. Sooner fans can purchase monthly or annual subscriptions to listen to games online. Learn More

How do I get help with my All-Access account?
CBS offers comprehensive assistance with your account including updates, cancellations and more. Please visit the All-Access Account Information Center.

How do I get tech support for All-Access?
CBS lists many solutions to typical problems users might experience with their specific computer setup. More than likely, the answer to your problem can be found at their Frequently Asked Questions site.

How do I cancel my All-Access subscription?
You may cancel online or by calling toll-free at (800) 781-9444. Please have your account information ready.

Sooner Sports TV

What is Sooner Sports TV?
A multi-platform network providing immediate and wide distribution of at least 1,000 hours of Sooner sports programming annually on a variety of FOX Sports outlets, including FOX Sports Oklahoma, FOX Sports Southwest and FOX College Sports. Learn More

What is SoonerSports.tv?
A comprehensive online component featuring extensive content not televised on FOX Sports networks including live streaming, archived games and additional content created exclusively for the web. Learn More

Where can I locate channel listings, shows, etc.?
Visit our main Sooner Sports TV page for the latest information on our schedule, channel listings in your area, details on our shows and more.

What is SoonerVision?
SoonerVision is the Department's in-house production studio and produces OU's television content. SoonerVision staff also produce and run the video displays that appear in Memorial Stadium and the Lloyd Noble Center. Additionally, SoonerVision shoots and produces online video. Learn More

Can I request video of a certain game, player, etc?
SoonerVision cannot accommodate fan requests for video of certain games or players. Please view the OU Athletics Multimedia Store for DVD productions. Learn More

Advertising & Sponsors

How do I become a sponsor or advertise with OU Athletics?
All sponsorship and advertising with the OU Athletics Department is coordinated by Sooner Sports Properties. SSP is the multimedia rights holder for athletics at the University of Oklahoma. Learn More

How do I contact Sooner Sports Properties?
Please call Sooner Sports Properties at (405) 325-2148 or visit the main page for individual email addresses. SSP offices are located on the north side of Gaylord Family - Oklahoma Memorial Stadium.

Sooner Club

What is the Sooner Club?
The Sooner Club is the primary fund-raising arm of OU Athletics. The University of Oklahoma Athletics Department is entirely self-supporting and receives no state funds. This reality creates a significant need for private contributions. The Sooner Club provides a way for individuals to help talented young people receive a quality education from The University of Oklahoma while ensuring OU's tradition of athletics excellence continues to grow. Learn More

How do I contact the Sooner Club to join, update information, etc.?
Please call (405) 325-8000 or toll-free at (800) 522-0772, ext. 8000. You may also complete an online service ticket. Sooner Club offices are located in the McClendon Center for Intercollegiate Athletics on the north side of Gaylord Family - Oklahoma Memorial Stadium.

What are the benefits of joining the Sooner Club?
Perhaps the greatest benefit of Sooner Club membership is the understanding that your contribution creates educational opportunities for the student-athletes who represent The University of Oklahoma. View specific benefits here: Learn More

What is the Priority Point System?
The Priority Point System was implemented in 1995 to determine ranking for season ticket placement and acquiring tickets to high-demand events. It is also used to allocate Sooner Club benefits like priority parking and requests for seating upgrades. All donor requests are ranked, reviewed and considered in priority point order by annual giving level.

What is the Sooner Club Tailgate?
The Sooner Tailgate Party has become the premier pre-game donor appreciation event in all of college football. Before each home football game, more than 5,000 Sooner Club members are treated to a variety of foods and beverages provided by more than 40 restaurants and vendors. Learn More

Shopping OU

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How can I purchase a media guide?
The OU Athletics Multimedia Store has the latest official media guides available for purchase.

How do I purchase DVDs?
Sooner fans can purchase select individual game DVDs at the OU Athletics Multimedia Store.

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